FAQ?

How long will my order take to process and ship?

• Processing takes up to 3 business days.
• Shipping takes approximately 3-5 business days

What is your return policy?

NO REFUNDS!!

• RETURNS FOR STORE CREDIT MUST MEET THESE REQUIREMENTS:
  1. Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags. Items must be in a condition suitable for resale.
  2. Merchandise must have all tags, including any hangtags attached.
  Any merchandise marked "Final Sale" cannot be returned

  ***Non-returnable merchandise include: sale products, swimsuits, bodysuits and accessories.

  3. We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear, the smell of fragrances, pet hair, free of stains, and smoke.

  4. Customer is responsible for shipping fees to send the order back to Haus of Noelle

  5. Shipping fees are non-refundable.

  6. Haus of Noelle diligently inspects all items before shipping; therefore, damaged merchandise is unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.

  7. All sale items are final sale. 

  8. No exchanges on final sale items.